Bulk voice campaigns are definitely beneficial for various sorts of businesses. That is the reason there is no scarcity of providers or companies that offer the services and platform for voice SMS. As a matter of fact, there are many types of voice call services that can be talked about and each one of them serves a major purpose. Some of them are used for product promotion, while some are used for transactional or OTP purpose. But today, we are going to discuss what are transactional voice SMS service campaigns?
Transactional voice calls are similar to the transactional text message which is usually sent by companies to their existing customer such as banks, online shopping stores, insurance companies etc. It is important to keep in mind here that the recipient should already be a customer of the company and not a potential customer.
The main purpose of using this service is to keep them updated so that they will know everything about your product and service. In case of desire, they will remind you and buy products from you. This is the reason why several businesses sent transactional voice SMS to mobile and landline numbers registered under Non-Dnd list. Nowadays, in order to survive or to stay longer in the competition, many sectors are making use of such a facility. Let’s know a little about them.
Types of Industries that are already using this communication facility-
As per the survey conducted in the year between 2015-2016, the results show that the banking sector is highly using this facility. It is important yet because customers and account holders prefer this facility right from their own phone when it comes to receiving transactional or OTP calls.
Retail Store- You might receive thank you voice call from a retail store just after you purchase something. They send pre-recorded through bulk voice SMS software regarding shipping details and purchase confirmation. Almost every one of us prefers to buy products and items from this sector.
Travel & Tours- In this case, 55% of the customers are ‘’okay’’ with receiving transactional voice campaigns on contact numbers. Flight status, delay hotel check-in or feedback are such examples.
Banking- Account holders prefer to get their balance or any other service info related to their account on the tips of their hands. The banking sector is a large user of this service, usually sends new policy or scheme details through voice SMS.
Insurance companies- Insurance agencies or loan providers are using bulk voice calls to remind people of their monthly due EMI and other loan payments or interest. We often receive a call from a number that tells or remind us to pay our due easy monthly installments.
This is just a small idea of how one can make the use of voice solutions. MsgClub is offering robust voice SMS platform to create campaigns of transactional and promotional service at the single platform. Our voice services come with all smart features that help any marketer to draft a campaign within a few clicks. For more call our executives on 9981122255 or drop your concerns related to enterprise marketing solutions on tanya@msgclub.co.in
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